Product Owner Customer Operations (f/m/d) · 80% – 100%

Digitec Galaxus AG • Vollzeit • Zürich, Stadt Zürich, CH • vor 1W

Do you want to impact how we help our customers? Are you interested in an end-to-end responsibility for software and data? Do you like to be creative in developing support solutions, both, for customers and for employees? Don’t look any further. As a seasoned Product Owner in our international team Dobby, you will have all this and much more.

What impact do you have?

Develop the future of our online shop assistant and the support software for customer service agents.
Define the product vision and roadmap and master the backlog.
Gather, question and prioritize requirements for your products.
Whilst improving the user’s life, you keep an eye on automation and identify the potential of new features.
You work closely with a cross-functional team of developers and UX-designers, evaluate and develop new functionality and understand how to track the performance of your products.

What do you offer?

Completed degree (university / university of applied science / higher technical college) · in a relevant field.
Work experience in an agile environment and a proven track record · as product owner.
German (fluent), English (business fluent) ·
Work experience in an agile environment and a proven track record as product owner.
You communicate well with all kinds of stakeholders - whether it's C-level, business engineers or other product owners.
You know how to gather and use data to support your decisions.
Entrepreneurial mindset and holistic thinking that lead to success.
Fluency in English, German is a big plus.
No need to be a skilled software engineer, but you have a solid understanding of technology.
You are a keen and fast learner.