As a Data Scientist, you’ll use NLP and conversational AI to transform customer feedback into insights that improve the Digitec Galaxus online shop. Working with cross-functional teams, you’ll also apply traditional machine learning to automate decisions and ensure a smooth, efficient customer experience.
What impact do you have?
- Collaborate with multiple stakeholders to identify machine learning use cases, assessing their feasibility and potential impact.
- Conceptualize and develop machine learning models, overseeing all stages from initial prototype to deployment and continuous assessment.
- Communicate and present the results of pilots and projects effectively to both technical and non-technical stakeholders.
- Drive and expand data science initiatives within the Customer Operations area, enhancing our capabilities and impact.
- Contribute to the community of machine learning engineers at Digitec Galaxus by enhancing our models, our codebase and our platform.
What do you offer?
- Completed degree (university / university of applied science / higher technical college) · Data-focused field (e.g., Data Science, Statistics, Mathematics).
- 3-5 years of experience · as a Data Scientist.
- German (sound knowledge), English (business fluent) ·
- 3-5 years of experience as a Data Scientist, with a higher education degree in a data-focused field (e.g., Data Science, Statistics, Mathematics).
- Practical experience in applying both classical NLP techniques and Generative AI solutions to real-world challenges.
- Strong communication skills, with the ability to explain concepts in a clear and relatable way to diverse audiences.
- Experience in evaluating model performance using metrics that align with the use cases and business objectives.
- Solid programming skills in Python and experience deploying ML models on cloud platforms.
- Awareness of data privacy regulations (e.g., GDPR) and a commitment to maintaining high standards of data security.
- Experience with agile methodologies, effectively working within cross-functional teams and collaborating closely with product owners and business stakeholders.
- Ability to identify opportunities for improvement and implementing changes to enhance productivity and effectiveness.
- You prioritize empathy and compassion in decision-making.
- English fluency is required; German skills (B1 or higher) are a strong advantage.
What do we offer you?
- Flexible working hours ·
- Flexible workplace / working from home ·
- Maternity/paternity leave ·
- Mobile phone subscription ·
- Employee offers ·
- Holidays ·
- Individual continuing training ·
- Initial and continuing vocation training ·
- Personal responsibility & freedom ·
- Room to manoeuvre and decision-making ·
Application & Contact
Elena Efimova
People Attraction Specialist
